For reference, I was very happy the first and second time ordering from them. All three seats I've orders were all perfect and AS ORDERED without any shipping damage.
The second order, the only issue was the timely arrival of my original seats. This was partly my own fault for waiting a week before shipping them. Had I shipped immediately, I would not have incurred the second charge.
The third order was simply an unusual situation for both myself and TS and while I do not agree with how it was handled, I am very happy with the final result. They were very quick to reverse the incorrect charge this time and did not hold it over my head regarding the second set of original seats being returned.
My only gripe now would be that I lost $13.00 twice for the CC company to "convert" my refunds to U.S. dollar from Euros, and on the first charge, I lost money due to the 5 days difference from charge to refund as the market changed.
Compared to Justin's issues with them, I consider myself LUCKY to get away that cheap! (Sorry Justin... )
The second order, the only issue was the timely arrival of my original seats. This was partly my own fault for waiting a week before shipping them. Had I shipped immediately, I would not have incurred the second charge.
The third order was simply an unusual situation for both myself and TS and while I do not agree with how it was handled, I am very happy with the final result. They were very quick to reverse the incorrect charge this time and did not hold it over my head regarding the second set of original seats being returned.
My only gripe now would be that I lost $13.00 twice for the CC company to "convert" my refunds to U.S. dollar from Euros, and on the first charge, I lost money due to the 5 days difference from charge to refund as the market changed.
Compared to Justin's issues with them, I consider myself LUCKY to get away that cheap! (Sorry Justin... )