TomTom Rider 2 Rant
I bought Rider II when I got my KLR 650 in 2008. Since then, i've put 6000 miles on the Tractor, most of the time Rider was mounted on it. I also drove about 5k miles in my car using the GPS.
To summarize, I would love to use this GPS, it pretty much met all of my needs, but I am forced (by TomTom, believe it or not) to look elsewhere.
Here is what i like about it:
1) Made like a tank - i dropped it multiple times from about 4 feet onto asphalt - no problems.
2) Interface - i really like TomTom interface - very intuitive
3) Versatility - can mount it on the bike, can mount it in the car
4) Bright screen - never had a problem seeing it on the sunniest of the days
5) Waterproof - This GPS laughs at rain
Now, the problems (as they showed in chronological order):
1) Power button - when out of the cradle/mount, you can turn off the unit normally, but good luck trying to power it up by pressing the power button. Maybe there is a trick to it, but i havent found it - i just plug it into the power-delivering cradle, and it fires up.
2) Bluetooth/Phone - the unit cowardly refused to work with my blackberry storm. I cannot hear them, they cannot hear me. Not a biggie for me - most of the stuff you hear under my helmet is "Wwwwweeeeeee" and "Yaaaaahoooo" - i doubt somebody is very interested in that.
3) Bluetooth/Directions - after a while (about an hour) voice directions stop coming (this does not happen when using the unit in the car), as if battery on headset has died. If you restart the unit, everything is back to normal. After a while i just stopped carrying the headphone.
4) Freezing - rarely, maybe once every three months or so, the unit needs to be reset. Once I had it completely stuck, where i had to connect it to computer and reset the software. According to Murphy's Law it happens exactly when you need to jump on the bike and go.
5) And of course, the main reason why I have beef with this GPS:
My bike got stolen with the original mount on it. There is a RAM mount that you can buy, BUT it does not have the "shoe" (that's the actual piece onto which the GPS unit is mounted).
I could try to use it on batteries and mounting it in my tank bag, or some universal mount, but #1 on this list prevents me from it - if you can't turn it on, it's not super-useful.
I could purchase an auto-mount (like the one I already have in my car), take it apart and then use that "shoe" (now, it would also talk loudly, as the auto-mount has a built-in speaker), but that runs about $200 on ebay. Alternatively, there are mounts that would require me to open the SD/power door, but that would compromise the weather-seal
Apparently, TomTom is going to release Rider III (aka UrbanRider), but they have yet to do so in US. I still hope that they do it soon and accessories will be compatible. Overall, however, I wonder why TomTom would not carry replacement parts, and read it as a sign of bad customer service. I am seriously considering switching to other brands, where mounts are a little more universal and do not require me to spend days researching trying to figure out a way to mount a $700 piece of equipment onto the bike. :spank:
I am thinking nuvi 550. I realize i dont need bluetooth for my riding.
PS: there are used units sold on e-bay. most of them dont include the shoe!!!