Be sure the management of the company is only discovering your problems today... You can easy imagine that if this information as not reached it, it is because of a problem of person inside the company.
Therefore, this post exists to resolve your problem. So, can you send at this email address (
[email protected]) the number of your order and forward all the emails you have sent us to explain your problem. If you have received one or several emails back from us, thanks in advance to forward them as well.
Best regards,
Top Sellerie