Yeah the HD dealership issue is, well, an issue. Some are great, many are terrible.
I'd ordered an 1125R when I was in Iraq and it was to be sent to the San Antonio dealer. I went down there to introduce myself and they were like, "Huh? Military Buell sales? What's that?" "Buells? I think we go one, somewhere, go look out back." Great... Now Cowboy HD in Austin is GREAT! They had about 12+ bikes in stock and a Buell specific salesdude who came from a Japanese Sportbike background. I explained my situation and he said, "We don't care where you bought it, we are here to help you enjoy your motorcycle." They have lots of Buell gear too. I bought my Buell helmet, gloves, jacket and pants from Cowboy HD. Nice dudes and dudettes, way better than the Yamaha dealer.
I cancelled the order after my delivery date went from Dec, to Feb to June. I wanted to ride, so the FZ.
One day, one day...