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the chronicles of sportrider

  • Thread starter Thread starter sportrider
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sportrider

so here we go again, in our last episode we learned that the kill switch was bad and after a trip to the dealer we verified that it was the kill switch(not the ignition switch as preveously stated) that was the problem. I had her (the service wrighter)pull my invoice and verifiy that I did infact pay for the part, also I had her talk to the "tech"(I use this term loosely here) that said he installed the new one. so I asked her if I could have my old switch,so I could see what it looked like.(I'm being diplomatic here. I know what the switch looks like,seeing how I've pulled mine off the bike and inspected it. I've come to the conclusion that the switch is bad, and it has never been replaced.) would you believe me if I told you the mechanic couldn't remember where the old switch was. I asked her what were they going to do about my problem, stating that if they hadn't fixed the bike I wouldn't have bought the service,tires, and exhaust system. she told me that the manager wasn't in at the time and she would have him call me when he got in. I told her I'm trying to be cool about this but as of right now I'm very dissatisfied with the way things are going. she appoligized and said she understands my frustration, but there is nothing she can di until the manager returns. so I leave (after picking up my stock exhaust and the 2 bolts that weren't installed into the tail section, which the factory bolts were tossed, so they had to give me replacments)

I'm at home and the phone rings, it's the service wrighter. she says they need me to bring my (stalling, don't stay lit, spudder spudder die) bike the 35 miles of freeway back to the dealer so they can check it out again. I tell her it's a little late today so I'll bring it in tomorrow (which is today). this morning I get up and decide that they won't be touching my bike again. I decide to remove the switch myself, solder the wires together that connect to the switch and test ride the bike to see if it acts up. after completeing my 10+ mile test ride, I come to the conclusion that the switch was infact the problem and they did not replace it. so in a few minutes I'm leaving for the dealer with the old (stock) switch and going to show them that it wasn't replaced. I will be asking for a new switch that I already paid for, and telling them I will be installing it myself so I know it gets done.

on a side note; the new scorpions, that I had to reinstall so they were lined up correctly, are sick!!! they sound so freaking awesome. I havent really noticed a difference in power but that's not why I got them anyways.
 
here are some pictures of the culprit. I tried to clean the contacts with an emery board but the switch is just to sloppy to make a good contact.
 
Glad you figured out what is wrong with it. Its a shame what the dealership is putting you through. Good luck when you go up there.
 
Danny, Good to hear that you (not they) fixed it. I know I would be steaming by now especially as they billed you for the part :banghead: I would not let them fit the switch as they can then say they fixed it for you.
Once again pleased to hear you're back on the road with a working bike :thumbup:
 
Yet another horror story about dealer service... glad you're bike is running at least. If it were me, I'd do two things 1) Call my bank and contest the amount paid for the service that wasn't rendered 2) Write Yamaha and report the dealer for crappy service. Doing this, I wouldn't be suprised if you end up on the + side.

My kill switch died last summer and luckily the group I ride with is full of mechanically-inclined, who promptly got me rolling again :) At first I thought it was bad gas, the bike kept stalling and I would restart while rolling. Eventually it died and failed to start. Same thing you did: looped the circuit to bypass the switch and it ran like a champ.

Jake
 
so here we go again, in our last episode we learned that the kill switch was bad and after a trip to the dealer we verified that it was the kill switch(not the ignition switch as previously stated) that was the problem. I had her (the service wrighter)pull my invoice and verify that I did infact pay for the part, also I had her talk to the "tech"(I use this term loosely here) that said he installed the new one. so I asked her if I could have my old switch,so I could see what it looked like.(I'm being diplomatic here. I know what the switch looks like,seeing how I've pulled mine off the bike and inspected it. I've come to the conclusion that the switch is bad, and it has never been replaced.) would you believe me if I told you the mechanic couldn't remember where the old switch was. I asked her what were they going to do about my problem, stating that if they hadn't fixed the bike I wouldn't have bought the service,tires, and exhaust system. she told me that the manager wasn't in at the time and she would have him call me when he got in. I told her I'm trying to be cool about this but as of right now I'm very dissatisfied with the way things are going. she apologized and said she understands my frustration, but there is nothing she can do until the manager returns. so I leave (after picking up my stock exhaust and the 2 bolts that weren't installed into the tail section, which the factory bolts were tossed, so they had to give me replacements)

I'm at home and the phone rings, it's the service wrighter. she says they need me to bring my (stalling, don't stay lit, spudder spudder die) bike the 35 miles of freeway back to the dealer so they can check it out again. I tell her it's a little late today so I'll bring it in tomorrow (which is today). this morning I get up and decide that they won't be touching my bike again. I decide to remove the switch myself, solder the wires together that connect to the switch and test ride the bike to see if it acts up. after completing my 10+ mile test ride, I come to the conclusion that the switch was infact the problem and they did not replace it. so in a few minutes I'm leaving for the dealer with the old (stock) switch and going to show them that it wasn't replaced. I will be asking for a new switch that I already paid for, and telling them I will be installing it myself so I know it gets done.

on a side note; the new scorpions, that I had to reinstall so they were lined up correctly, are sick!!! they sound so freaking awesome. I haven't really noticed a difference in power but that's not why I got them anyways.
First of Danny I don't give a dam about your problem















































:rof::justkidding: :welcome: back :beer: :iconbeer: I am so Glad your posting again. Go back to the Stealership, solder the switch on the managers arse and get a Lawyer.

Nelly
 
Well done Danny! Glad you've located and fixed the issue. Awesome work!

Those Scorpions look GREAT! So, how come your cans are not hanging WAY out the back like others? I think yours look installed "correctly" where others do not. Seeing them out there another 2" was one of things that always turned me off with the Scorpions. I'll say your install looks the best thus far! They did ONE thing right!!!
 
Well done Danny! Glad you've located and fixed the issue. Awesome work!

Those Scorpions look GREAT! So, how come your cans are not hanging WAY out the back like others? I think yours look installed "correctly" where others do not. Seeing them out there another 2" was one of things that always turned me off with the Scorpions. I'll say your install looks the best thus far! They did ONE thing right!!!
actually, I reinstalled them once I got the bike home. they weren't clocked right and one tip was sticking out about a 1/2 inch further then the other.
 
My kill switch died last summer and luckily the group I ride with is full of mechanically-inclined, who promptly got me rolling again :) At first I thought it was bad gas, the bike kept stalling and I would restart while rolling. Eventually it died and failed to start. Same thing you did: looped the circuit to bypass the switch and it ran like a champ.

Jake
wish you had posted this about three weeks ago in my "my FZ6 crapped out on me" thread
 
ok all, here is the update on my adventure with laziness. we went to the dealer today, and I brought the old switch. as I walked up to the service counter the service writer sees me and I show her the switch. she tells me she'll go get the service manager. I show him the switch and tell him there is no way that, that switch is new. he asks me if the bike is there. I tell him I couldn't get it to run long enough to make it, so I had no choice but to remove the switch and bring it so he could see it for himself. he agrees that the switch is not new and asks the service writer where is my new part. she goes into the shop and returns with my new switch and wire harness still in the bag in her hand. she says the mechanic had an epiphany(my word, she didn't say that) and just realized he never changed it out. I explain to her how bad that could have been, using the whole "what if I had left here and went and hit the twisties? can you imagine what would have happened if I was charging a corner and my bike died???" apperantly she didn't realize how potentally dangerous that was. I told the manager the same story and he said he feels bad about this whole incedent and how embarassing the whole situation is. he said that he would make it up for me on the Ninja (which is in there right now for tires) he offered to have the switch installed for me but, I told him I'd rather do it myself. he appoligized again and we left.
but thats not where the story ends. about 20-30 minutes later my cell phone rings and it's the service writer, telling me how sorry she is. she said that she really screwed up and even though I told her about the switch she never bothered to verify that it had been installed prior to completeing my work order. she said the would give me $50.00 off on the tires for the Ninja (which brings my total discount to $90.00 off on them. whoo hoo) and she learned a valuble lesson about how to do her job today. I told her I'm glad she called and I'm pleased with there attempt to show me the sincerity with the discount. she said she still has a lot to learn and feels horrible about the service I received. I told her I will still consider them for any future work I need done. she thanked me for my kindness and said she would call me when the Ninja was done.

so here is a picture of my new switch and a few shots of the installation
 
What is the name of the dealership that did this to you?

10west motorsports, I still like them and would (will) use them in the future. I will just be more thorough in my preaccept bike inspections just incase.
 
10west motorsports, I still like them and would (will) use them in the future. I will just be more thorough in my preaccept bike inspections just incase.
I am really pleased that you have finally sorted it out. I think Steve posted once that mistakes don't necessarily make a bad dealer. Its how they rectify the problem (or words to that effect). It sounds like you have increased the service quality for everyone who will go on to use the dealer.

Nelly
 
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That's why I like to do my own work. I know that it's going to be done right.

Just on a side note. I always leave my kill switch on and turn off the bike with the key. I act like it's not even there. One less thing to worry about. And no, it will in no way drain your battery.
 
That's why I like to do my own work. I know that it's going to be done right.

Just on a side note. I always leave my kill switch on and turn off the bike with the key. I act like it's not even there. One less thing to worry about. And no, it will in no way drain your battery.

Same. I never use the kill switch and only would if it was an emergency. :thumbup:
 
I never use it either, I guess it the road vibrations and the conditions I live in just took a toll on it.
 
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