NEVER BUY FROM exoticsportbike.com!!!!!!!!!!!

[Soundwave206]

Sorry for the caps guys but I really need to rant about this:

I ordered this FZ6 Fazer (03-04) aluminum slip on for my 05 FZ6. Customer Service was great at first since I called to confirm if that system is ok for my particular bike and indeed is the slip on with two cans and the down pipe... whatever, to make a long story short:

-15th September, I submit my order and they book my credit card

-My order status never changes for the next two weeks (it's supposedly sitting in the warehouse collecting dust). I call customer service several times, no answer (ever)!

-25th September, I send a final email explaining that I won't put up with their !@#$...

-28th September, what do you know, they are alive and reply by saying that they do not have the aluminum version in stock but they could sell the carbon fiber or titanium one for $714. I double check to see that they are advertised as $539.99 and protest on that behalf. At this point I just told them to choke on their own slip on and return my money.

I just don't want anyone to be ignored and lied to as was done to me!

Let's see if they give me a hard time with the return... TBD:banghead::banghead::banghead::banghead:

UPDATE: It's a shut case... I got my money back on the 7th of October

 

[lonesoldier84]

i was gonna say every company can have bad days.....but thats pretty brutal.

 

[Kriswithak]

Yikes thats shocking....
They should really offer you an upgrade to the Tit/CF ones for free considering the problems they caused.
I always use paypal for these reasons, very easy to get your money back

 

[Tailgate]

I once had a similar problem with a HDTV a few years ago. Anyway, no real big concern since you charged on credit card. Chargebacks are great for these kind of situation (if merchant doesn't credit back you card). Good idea to have a copy of phone log or written correspondence on hand--if you have any should push come to shove. What a suck merchant!

 

[Soundwave206]

Thanks guys for seeing my point on this! I do admit that running a business is not too easy... but I make sure that I follow through with everything I do! I take responsibility for all of my actions (my parents beat me a lot = I KNOW WHAT CONSEQUENCES ARE!!! ). Being a system admin myself... I do understand that your server goes belly up... I don't want to seem like a complete jerk on that matter. I just hate businesses that promise everything under the sun just to get you to buy and never hold up their end of the deal! OK, stepping of the soapbox once again.

They refunded my money in full after I talked to my credit card company on the 7th of October.

THE END

 

[Soundwave206]

On another note... has anyone bought a REMUS exhaust for an FZ6 before and had a positive experience? I really want a REMUS slip-on!!! I remember being a 5 year old kid watching B-Class Rally Races with my Dad in Germany... you saw their advertisements everywhere back in those days...