I ordered a Puig screen. I checked the link they sent and all it said was processing. After about 8 days, I called to see what was up. They told me it was back ordered until late August. I said cool, just give me a refund and I will try to get it elsewhere. The guy said that I most notify them of canceling within 5 days of back order or there is a 20% restocking fee. I never received and email stating that it was backordered and their site link to my account only said "processing". The guy on the phone was rude and hung up on me when I tried to discuss it. So FU to kneedraggers and I cancelled the order and lost $20 in the process. I went to my local dealer and had the screen withing 4 days.
Funny thing is that about 10 days later I received a brand new screen in a box. It didn't have an invoice or a recognizable sender. So to hell with kneedraggers and I will NEVER order from them or Hyperformance