Aftermarket Exhaust and Warranty

[Kriswithak]

So does anyone know from previous experience if an aftermarket exhaust will void the factory warranty?

 

[Rumpole of the Bailey]

Gday mate,
this guy from Yamaha Australia will tell you

email
[email protected]

address to
Duilio Pianca
Customer Relations Department
Yamaha Motor Australia

or telephone the Yamaha head office in Sydney and ask for this dude (Duilio).
He was very helpful for me when the dealer knew Jack ****e and was feeding me a line of Bull Droppings because they didn't know about various warranty matters.
Cheers fella

 

[Kriswithak]

Thanks for that mate!
Will send him an email and see how I go!

 

[b3nje909]

can you post up your inquiry please.

I too, am interested in an aftermarket exhaust, and wonder if the warrenty will be intact.

 

[dantow]

ditto, although I guess i'll find out tommorrow at the red baron

 

[Kriswithak]

Ok I'm sending the following email to the above address, I'll post the response as soon as I receive it

Titled: Warranty Equiry
Content: To Duilio Pianca
Customer Relations Department
Yamaha Motor Australia

I'm just contacting you to enquire about how adding an aftermarket muffler to my recently purchased motorcycle (FZ6N) will effect its factory warranty.
Are there any issues I should be aware of when doing this, do you have a list of accepted exhausts that can be added without problems (warranty wise) and could this in any way void my warranty?
While on this subject, could I just ask whether adding a aftermarket air filter, or a power commander (or similar product) would effect the factory warranty?
Thanks for your time,

Kris

 

[Kriswithak]

Ok here is the response:

Dear Kris,

The fitment of aftermarket accessories to a Yamaha bike would not normally
void warranty. However in the event an aftermarket product directly
resulted in the failure of a component then that failure would not be
covered by warranty.

For example the fitment of after market exhaust system, air filter and
power commander would change engine performance and loading
characteristics. Should this modification lead to an engine failure then
that failure would not be covered by warranty. If a failure is related to a
manufacturing defect, then it will still be covered by warranty (within the
warranty period).

Unfortunately we do not have a list of approved aftermarket products
(exhaust system).

Regards,
Sue Cleary
Customer Relations Department
Yamaha Motor Australia

 

[Rumpole of the Bailey]

Ok here is the response:

My dealing with Yamaha direct has been better than with the dealer.
She has responded in a timely and interesting fashion.
I can see 2 points.
1. Using an after market exhaust won't void your warranty if the part or parts that fail are a result of manufacture/install defect. ie when the bike was put together

2. If Yamaha believe that the warranty defect is a result of your modification, your warranty for that claim may be voided. In my view, each claim would have to be taken on its merit.

Now if for example you blew your motor, I would put the factory pipes back on before trucking it back to the dealer for warranty repair. This avoids any costly confusion.

If on the other hand you notice a defect on the bike in no way related to the exhaust, head for the dealer regardless.

I would keep a copy of this email from Yamaha.
I have found dealing with them is better than dealing with the bike shop.
Infact, they have a database of all new Yamaha FZ6's sold at head office.
It was how I found out the dealer was lieing to me.
Well done.
Rumpole

 

[Wolfman]

My dealing with Yamaha direct has been better than with the dealer.
She has responded in a timely and interesting fashion.
I can see 2 points.
1. Using an after market exhaust won't void your warranty if the part or parts that fail are a result of manufacture/install defect. ie when the bike was put together

2. If Yamaha believe that the warranty defect is a result of your modification, your warranty for that claim may be voided. In my view, each claim would have to be taken on its merit.

Now if for example you blew your motor, I would put the factory pipes back on before trucking it back to the dealer for warranty repair. This avoids any costly confusion.

If on the other hand you notice a defect on the bike in no way related to the exhaust, head for the dealer regardless.

I would keep a copy of this email from Yamaha.
I have found dealing with them is better than dealing with the bike shop.
Infact, they have a database of all new Yamaha FZ6's sold at head office.
It was how I found out the dealer was lieing to me.
Well done.
Rumpole

I think if you deal with most dealerships for more than 5 minutes, you work out they are a bunch of clowns! Tell what they want you to believe....should be riding bareback horses...freakin highway robbers, most of them....uninformed, and lacking real product knowledge...or just plain deceptive!

 

[Kriswithak]

Its a good response, but definately swapping back to the oem exhaust if something does go wrong would be the way to go, you don't want them backing out on something that is their fault just because you have a custom part